PhotoOne’s Remote Desktop Assistance is a very effective support tool to address technical issues. Our trained technicians can access your computer and quickly diagnose and remedy an issue, saving time and reducing frustration. This support tool is only available to clients that are in the Start-Up period or are current with their Membership.
It is important that the client understands that by clicking on the “Agree” below, a PhotoOne technician will temporarily have access to your computer and take certain steps to diagnose and remedy the specified issue. Remote access services are provided at the client’s risk. Click the “Agree” to continue.
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